Item itself lovely, but for the price, I felt as though the packaging around the passport holder made it look cheap and certainly not the price I paid. I bought this for a gift so I don't yet have the recipient's feedback, but i feel like the packaging should reflect the price of the product.
Hi Charlotte, Thanks so much for your order. I am very sorry to hear that you didn't think the packaging reflected the product - that is really sad to hear, and I hate disappointing customers so I do take your feedback really seriously. It's actually not something that has come up much for this product, but I will definitely have a think about how I can improve the packaging for future runs. I always felt it was important for the customer to be able to see the cover itself and the thread-board through the box for retail purposes, but maybe in the future we can do something more like the gift boxes for other items. Thanks again, and I do hope the gift is well received anyway!
Great quality, such a beautiful cover and lovely that it can be personalised to my travel